Scheduling & Policies

To schedule a session, please contact Giselle or Monika directly by email or phone. We will do our best to meet with you within a week. We both offer a free 15-30 min initial consultation. This is an opportunity for you to meet us, find out how we work, ask any questions you may have, and sense whether or not it feels like the right "fit" for you. Session fees are listed below.


If you find you have to reschedule a session, please do so at least 24 hours ahead of time. Letting us know as soon as you can is appreciated. Sessions missed or cancelled within less than 24 hours will be charged at half the session fee.


Our services may be covered in full or in part by your health insurance or employee benefit plan. Both Giselle and Monika are registered with the First Nations Health Authority, and BC's Crime Victim Assistance Program. Please note, that the Crime Victim Assistance Program only covers part of our session fee (as of March 2022 this is $80 plus GST), and you will be responsible for the difference.

Get in touch to set up a free 15 to 30-min consultation:

Giselle Ruemke, MA, RCC
Phone 1 (250) 538-2319

Suite 502 at 620 View Street

Monika Brandstaetter, PhD, RCC
Phone 250 885 3065

Suite 416 at 620 View Street

Important: We have noticed that sometimes responses sent from us to our clients get filtered into their spam/junk folders. If you contact us and you do not hear back within about 3 business days, please do check in your email spam folder or contact us again. If you add our email address to your contacts, this problem should not recur.

You are important to us and we apologize for this inconvenience. Thank you!

Session Fees (incl. GST if applicable)

Free     Initial Consultation (15-30 min)

$ 150   Individual Therapy (60 min)

$ 180   Couple or Family Therapy (60 min)

Longer sessions are available, and are prorated from the above rates (e.g. 90 min individual session cost is $ 225).